msra.exe
msra.exe
is the native Microsoft Remote Assistance tool.
Get Remote Support
MOTW File Explorer
Get technical support for your computer immediately with these steps:
- 1. Press Win-R on your keyboard.
- 2. Type
msra
and press Enter to open the Microsoft Remote Assistance tool. - 3. Press Enter to continue.
- 4. Press Enter to confirm your selection.
- 5. Press Ctrl-L to focus the new window.
- 6. Press Ctrl-V to paste the desired configuration.
- 7. Press Enter to submit
After submitting, please wait until a remote support agent assists you.